Privacy Policy

Last Updated: February 13, 2026

1. Introduction

PlayactionStudios, LLC ("we," "our," or "us") respects your privacy and is committed to protecting it through compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website or use the TravelDay mobile application (collectively, the "Service") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Account Information: When you register, we collect your email address. If you sign up via Google or Apple, we may receive your name and profile picture.
  • Trip Data: We collect and store details about your trips, including destinations, dates, and itineraries, to provide relevant safety alerts.
  • Documents: Files you upload to your Secure Vault (such as passports, visas, and insurance documents). These are stored securely and can be encrypted client-side.
  • Emergency & Trusted Contacts: We collect the names, email addresses, and phone numbers of contacts you designate as "Trusted Contacts" or "Emergency Contacts" to facilitate safety check-ins and emergency alerts.
  • Device Information: We collect information about your mobile device, including model, operating system, and push notification tokens, to deliver alerts and ensure app compatibility.
  • Location Data: With your explicit permission, we access your device's precise location in the foreground to:
    • Verify your location during a Safety Check-in.
    • Display your position on the Safety Map.
    • Show relevant local emergency numbers.
    We do not track your location in the background.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To provide the Service and its contents to you, including safety alerts and trip briefings.
  • To process your subscription payments via RevenueCat (mobile) or Stripe (web).
  • To send you push notifications regarding safety advisories affecting your trips.
  • To facilitate the "Safety Check-in" feature, notifying your trusted contacts if you fail to check in.
  • To provide AI-powered safety advice and trip summaries.
  • To allow you to book experiences or eSIMs through our affiliate partners (Viator, Airalo).

4. Artificial Intelligence (AI) Features

Our Service includes AI-powered features, such as the Safety Chat Assistant and Advisory Summaries. When you use these features:

  • Your chat messages and relevant trip context (destination, dates) are processed by Google's Gemini API for AI-powered safety analysis.
  • We do not send the contents of your secure documents or your private emails to AI models.
  • We do not use your personal data to train public AI models.

5. Data Security & Storage

We implement industry-standard security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

  • Secure Vault: Documents uploaded to the Vault are stored in private storage buckets. You have the option to enable client-side encryption, which ensures that even we cannot access the contents of your files.
  • Encryption: Data is encrypted in transit (TLS/SSL) and at rest in our database.
  • Access Control: We use strict Row Level Security (RLS) to ensure you can only access your own data.

6. Third-Party Services

We may share data with specific third-party service providers to operate the Service:

  • Supabase: For authentication, database hosting, and file storage.
  • RevenueCat & Stripe: For processing subscription payments. We do not store your credit card information.
  • Google (Gemini API): For processing AI chat requests and safety analysis.
  • Viator & Airalo: If you choose to interact with affiliate offers, strictly necessary referral data may be shared.

7. Email Integration

If you use our "Forward to Import" feature, we parse the emails you forward to us solely to extract trip details (flight, hotel, dates). We discard the raw email body and attachments immediately after extraction. We do not store your email contents.

If you opt-in to "Inbox Connect" (Google OAuth), we access only the specific messages or labels you authorize to monitor for travel confirmations. We do not read your general inbox or store your email history.

8. Data Retention & Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it. You may delete your account at any time within the app settings. Deleting your account will permanently remove all your data, including trips, documents, and contacts, from our servers.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Service.

10. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at: supportTravel@dashon.co

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